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Nortel BCM450

  • Nortel BCM450 System



BCM450 Brochure

Nortel BCM450 Brochure



Nortel handsets

BCM Digital & IP Handset Brochure



Fax Messaging

Fax Messaging Brochure



Nortel contact centre

Contact Centre 7.0

Nortel Business Communication Manager 450 (BCM450)

Designed specifically for small and medium-sized businesses (SMBs), the Nortel BCM450 business telephone system is an excellent scalable platform for businesses that have between 30 and 300 users.

The Nortel Business Communications Manager 450 is an affordable platform for converged voice and data communications, supporting both IP and traditional digital technologies simultaneously, making your move from an IP-enabled to a pure IP deployment that much easier. It also means you can start benefitting in the latest technologies while leveraging your existing investments.

 

Acelerate your Business and save money

  • Enhance employee productivity
    The Business Communications Manager 450 offers powerful applications and features that reduce operating costs, enhance employee productivity and increase customer satisfaction. Employees can stay in touch when ever they are away from their desks.

  • Increase revenues and business
    There are a host of applications that make it easier and more enjoyable for customers to do business with you, from the intelligent contact centre to the automated attendant.

Flexible and Scalable

The Nortel BCM 450 offers ample capacity to meet the growth requirements of most SME's. With up to 300 users supported with a number of big business applications, the Nortel BCM 450 business telephone system provides a simple and flexible solution that scales as your business needs grow.

  • Unified Communications
  • Unified Messaging
    The Nortel Business Communications Manager 450 (BCM450) consolidates voice, fax and email messages onto users' PCs, laptops or PDAs, and manages them through one standard application such as Microsoft Outlook or IBM Lotus Notes. This means that important messages are sent and received regardless of terminal or device.

  • Message Forwarding
    Message forwarding on the Nortel BCM 450 enables employees to stay connected to customers while on the move, working with a wide variety of email clients. Text as well as voice files can be forwarded.

  • Meet-Me Conferencing
    The Nortel BCM 450 allows for up to 120 participants in a conference call, with 60 similtaneous participants on one conference. The application allows the 'chairperson' keep on top of things using a rich set of controls.

  • Computer Telephony Integration (CTI)
  • CTI on the Nortel BCM 450 allows you to use different applications to control telephone services. Services include clicking a number to call a company and automatic screen 'pops' with all customer information presented when receiving a call.

  • Big Business Applications

The Nortel Business Communications Manager 450 (BCM 450) business telephone system comes with hundreds of telephony features and a full suite of integrated applications pre-loaded on the system. As such, as your business needs evolve, you can easily activate more capabilities without having to purchase additional expensive hardware.

Ad-hoc Conferencing
You can organise a meeting with up to 60 participants as and when you need to without the need for a conference operator or service.

Automated Attendant
Have your calls answered with personalised greetings and/or menu options, ensuring that calls are routed to the best people to handle them, delivering greater efficientcy and more satisfied customers.

Activity Reporter
The Nortel Business Communications Manager 450's flexible reporting enables you to better understand and optimize your call flows, for improved customer service, increased employee productivity and cost savings.

Expansion Made Easy

Choose the features you want
All features and applications are pre-loaded onto the Nortel Business Communications Manager 450 system, making expansion as easy as activating a simple keycode.

Upgrade easy without changing everthing you own
Nortel, through standards and an "evergreen" development strategy, have developed the Business Communications Manager 450 (BCM450) to fit into a hybrid environment that contain a mix of analog, digital, IP and wireless services. In addition, as the platform interworks with other Nortel key/PBX systems, other BCM systems and Nortel's portfolio of convergence call servers, you have the flexibility to evolve your network wherever your future leads you.

Simplify Administration

Centralised Management
Through a built-in, intuitive software management application, you can monitor and program your entire system, including its many capabilities, making it easy to manage large, distributed networks.